What to do in case of…
Are you or anybody else Injured?
- If Yes – Call or have someone call 911 or a Doctor for Emergency Attention.
- Once you or other injured persons are safe, please call our 24/7 phone number 829-470.7491
- If No – Dial your insurance company’s assistance number for Emergency Vehicle Pick Up (it is located in the back of your insurance card) or Call us at 829-470-7491.
Whenever possible, take pictures or write down the following information:
- License plates of all cars involved
- Insurance Id Cards
- Vehicle Registration
- Drivers Licenses and Phone Numbers
To start the process of the claim:
- If the accident took place in Santo Domingo or Santiago:
Go with all the parties involved to declare the accident to the Casa del Automovilista or Casa del Conductor. Everything needed to start de reclamation will be done at these locations
- If you are not in Santo Domingo or Santiago:
- Police Report – Should go with all the parties involved to the nearest AMET division
- Describe the facts of the accident as they occurred, without accepting blame or responsibility for the event.
- In the statement, you should try to specify all damages sustained by your vehicle.
- Required documents: Insurance Card, Vehicle Registration, Driver’s License and ID Card or Passport if you are a foreign national.
- Aftewards, please provide us with the original police report and copies of the required documents to our offices at Roberto Pastoriza #552 or by any means of remote communication such as whatsapp, mail, etc.
- For damage to third parties: Please refer them to us for orientation.
To start the claim process it is required to bring to Quantum:
- Picture of the damages or signs of forced entry to your property.
- Letter to the Insurance Company describing the event and the date of occurrence.
- Detailed list of the stolen properties with the values or cost of each item.
- Certified Copy of the Formal Complaint at the Police.
- If available, purchase receipts and/or invoices of the claimed items or quotations in case the first is not available.